Welcome! These Terms and Conditions govern your use of coaching and mentorship services provided by The Queenie Effect Pty Ltd. By purchasing or accessing any coaching program, you agree to be bound by these Terms.

1. When This Agreement Starts

• Your agreement with us begins the moment you make your first payment.

2. How Payment Works

• Coaching services are billed as a fixed-term, monthly, or weekly commitment.

• By signing up, you agree to complete all scheduled payments, regardless of participation level.

3. What You Get

• Access to services and resources listed in the coaching package you select.

• Please allow reasonable time for onboarding and setup after your payment.

4. No Refunds

• All sales are final. No refunds are provided under any circumstances.

• Failure to participate does not cancel your payment obligations.

5. Missed Payments

• If you fall behind on payments, your access to coaching materials and groups will be suspended.

• Access will only resume once your account is brought up to date.

6. Coach's Right to Terminate

• We may terminate your participation if we determine it is not a good fit.

• You are responsible for paying for all services provided up to the termination date.

7. Group Conduct

• Communicate respectfully and constructively on all platforms.

• Soliciting or pitching services to others is prohibited and can result in removal.

8. Independent Relationship

• You and the Coach are independent parties. Nothing in this agreement creates a partnership or employment relationship.

• You are responsible for your own taxes and legal obligations.

9. Confidentiality

• Both you and the Coach agree to protect each other’s confidential information.

• You may not reuse or teach the program material as your own.

10. Non-Disparagement

• You agree not to make negative or damaging comments about the Coach, the programs, or fellow participants.

11. Not Therapy

• Coaching is not therapy. It is not intended to diagnose, treat, or prevent any mental or medical conditions.

12. Governing Law

• This agreement is governed by the laws of your country and state of residence.

• Legal action, if needed, may also be pursued under Australian law.

• Each party bears their own legal fees in the event of a dispute.

13. Communication Platforms

• Communications via our private portal, Facebook group, Zoom, Messenger, or other means are governed by these Terms.

14. Entire Agreement

• This document represents the complete agreement between us.

• No changes are valid unless made in writing and signed by both parties.

By purchasing any coaching or mentorship package, you agree to these Terms and Conditions.